Jiali Electric's engineers can provide technical information at any time to assist customers in selecting appropriate generator specifications based on application needs. Our support services will continue from trial operation to after-sales service and technical support.
Our engineers are all senior professionals in the electrical, electronic, and mechanical fields, who have a global network of spare parts and services to provide backup support.
Our national services include：
24 hours a day emergency response
Generator guidance commissioning or on-site follow-up commissioning better
On-site bearing maintenance and bearing condition monitoring
On-site insulation integrity check
On-site installation testing of automatic voltage regulators and accessories
Well-trained and experienced local engineers (speaking local language)
Widely distributed OEM spare parts distribution network
Product training
Customer familiarity with the product will help ensure that the generator operates efficiently and achieves better usage conditions. Our customer support department has prepared product training courses for engineers, operators, and service and support employees, each of which is individually configured to meet the needs of customers, generator unit construction companies, and users.
Product familiarization courses can be selected according to training modules, including: generator control system, application, fault diagnosis and troubleshooting maintenance, as well as other training content according to special requirements.
fault analysis
Our company has a group of theoretical knowledge, rich practical experience, professional skills exquisite after-sales technology, technology team, can be all kinds of generator failure systematic dismantling, analysis, at the same time combined with the generator's actual working conditions, in-depth for the user to answer questions, guide customers to the correct use of generators, maintenance of generators, to enhance the generator performance and service life, to create more wealth for the user.
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Our Brand Commitment
Jiali Electric is unique not only in its excellent products, but also in maintaining close contact with customers at all times.
We bring professional, reliable, and innovative service concepts to every customer and always provide you with excellent customer support.
Therefore, we strive to help our clients improve their work efficiency, so that you can achieve greater success in the national competition.
Address: No.8 Weixing Road, Luowei Industrial Cluster, Yufeng District, Liuzhou, Guangxi
Sales phone number: 0772-3162338
After sales service: 0772-3160069
Fax: 0772-3162338
Email: jldj_service@163.com
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